Your personal information will be securely stored for a reasonable period in compliance with applicable laws. Your information will not be shared with anyone that doesn’t work on behalf of the Henselmans BV without your explicit consent unless mandated by law. If we ever experience a data breach, we will notify you via email if your data may have been exposed.
What personal information do we collect from the people that visit our website?
We anonymously collect data on your activities on our website, your internet browser- and device type. We use this to improve the experience on our website. When registering on our site for our course you may be asked to enter your name, email address, Facebook profile URL, and address to deliver our service and payment processing. If you register for our email lists or submit a contact form, we also collect your email address. We might also run feedback polls on certain pages to collect your feedback to improve our pages.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
– To send periodic emails with valuable content with the purpose of educating you.
– To send periodic emails with special promotions or announcements regarding one of our services.
– To send periodic emails regarding the contents of one of our services (Online coaching or the Henselmans PT course).
– To analyze your behavior on our website to improve our website experience.
– To answer questions submitted from contact forms.
– To deliver goods or services.
– We track site behavior en interaction with Google Analytics, Google Ads, Facebook and Hotjar. This information is always anonymous and cannot be linked to a specific person due to privacy reasons. We use this to improve our website and evaluate the performance of advertising.
Mennohenselmans.com uses automated processes that don’t require an employee to decide. We use ActiveCampaign to send you automated email sequences like a mini-email course or personalized emails based on your interaction or preferences. We can also show relevant ads based on how you interacted with our website. This could be a special offer for an event, based on your interaction with a page.
For how long do we store your information?
Your personal information will be securely stored for a reasonable period in compliance with applicable laws. Your information will not be shared with anyone that doesn’t work for the Henselmans BV without your explicit consent, unless mandated by law. If we ever experience a data breach, we will notify you via email if your data may have been exposed.
You can also unsubscribe at any time from the newsletter or all of our email lists. Specifically, if you enroll into our Henselmans PT course, your more personal details like your bank account number will be stored on our Google storage, where we can use it for administrative purposes for as long as our course runs. After that, the maximum duration will be 1,5 years. Specifically, we collect cookies to collect website data (Google Analytics, Google Ads) to target you on other platforms for promotions that may interest you, such as on Facebook and Instagram or YouTube.
If you want to request a deletion (“the right to be forgotten”) of any type of your personal data in our system, please contact us at Info@MennoHenselmans.com.
How do we protect your information?
Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. That make your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with a notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following: Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
You can change your personal information:
By emailing us at Info@MennoHenselmans.com
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old. Do we let third-parties, including ad networks or plug-ins collect PII from children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 7 business days. We will notify the users via in-site notification within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
- If at any time you would like to unsubscribe from receiving future emails, you can email us at Info@MennoHenselmans.com
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
C/o Toukan Corporate Services Limited, King George VI Avenue
74110 Floréal, Mauritius